Warranty period may not reflect warranty extension bought at point of purchase or local resellers. Please contact point of warranty extension purchase for services during extended warranty coverage.

This Limited Warranty shall apply to the KRATOR Product including all accessories contained within the original KRATOR gift box. KRATOR warrants that product from its authorized distributor will meet the applicable product specifications and be free from all defects in material and workmanship for an applicable period herein (“Limited Warranty”). This Limited Warranty is subjected to the following terms and conditions:

• This Limited Warranty is given only to the original purchaser of the Product (“Customer”) it shall neither exclude nor limited any statutory right of the Customer or b) any of the Customer’s rights against the sellers of the Product.
• The Limited Warranty shall be restricted to the country/region of Product purchase.
• This Limited Warranty is only valid and enforceable in countries where the Product is sold. Outside of the country of purchase, any repairs performed by KRATOR’s authorized service center are subject to charge to the purchaser at normal repair rates.
• The Limited Warranty is at sole option of KRATOR, either: (a) to repair, or (b) replace the defective Product within 14 days from the date of the original purchase. After the 14 day period, KRATOR will repair the defectiveness during the Warranty Period. This Limited Warranty may not be sold – on, assigned, transferred or given to any subsequent purchaser or acquirer of the Product.
• This Limited Warranty shall last for twenty-four (24) months from the date of original purchase (“Warranty Period”). The valid original invoice (PROOF OF PURCHASE) will be required.
• This Limited Warranty covers expenses for inspecting and repairing the product during the Warranty Period. The defective Product shall be delivered by the purchaser at his/her own discretion/expense to the designated premises together with the warranty certificate, proof of purchase, and proof of identity of the original purchaser. Failing which, the Warranty will be invalid.
• KRATOR will return the repaired Product or a replacement Product to the drop-zone for collection by the Customer in good working condition. All replaced faulty Products or components will become the property of KRATOR.
• This Limited Warranty applies only to the hardware components of the Product as originally and does not apply to any software or other equipment.
• If KRATOR repairs or replaces the Product, the repaired or replaced Product will continue to be warranted for the remaining time of the original Warranty period or for three (3) months from the date of repair or replacement, whichever is longer.
• KRATOR reserves the right to add, delete or amend the terms and conditions at any time without prior notice on its website.
• KRATOR WILL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES TO ANY NATURE, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR COMMERCIAL LOSS, TO THE FULLEST EXTENT THAT THOSE LOSSES OR DAMAGES CAN BE DISCLAIMED BY LAW.
• This Limited Warranty does not affect the Customer’s statutory rights in law specific to the country of purchase, such rights remain protected. Some countries do not allow the exclusion or limitation of incidental or consequential loss or damage, or limitation of the implied warranties, in those circumstances the preceding limitation of exclusions may not apply to such Customers.
• For the repair details of different products, please check your warranty card or email to services@krator-global.com

Please Note

• Please keep the original receipt and warranty card. Both will be required if the product is to be repaired.
• Warranty period may be different regionally, please kindly check with your point of purchase.
• Warranty invalid if damage/dysfunction caused by improper handling/usage, destruction.
• Warranty invalid if system has been disassembled by end-user or non-KRATOR-authorized repair centers.
• Warranty extension or special warranty package bought at point of purchase is not reflected in this chart. For service during extended warranty coverage, please contact point of purchase.
• Warranty service availability and response times may vary from country to country and may also be subject to registration requirement in the country of purchase. If you require any assistance regarding warranty conditions, or you have any other enquiries, please contact the KRATOR Customer Service Center or via the official website : http://www.krator-global.com